Event set up and support
Our dedicated team will handle all the intricate ticketing tasks, including event creation, seating arrangements, and comprehensive reporting. With our seamless service, your event can go live without requiring your direct access to the system, allowing you to focus on what you do best – providing unforgettable events.
Our Set up and Support team will provide:
Event Creation and Listing
We will create your event in the system to your specifications including pricing structure, event imagery & copy. We can configure bespoke booking flows to suite each event including add ons and upsells such as carparking or merchandise, dining selections and interval drinks as well as optional donation options and marketing opt ins.
Seating Plans
We will create accurate visual seat plans for your venue allowing customers to have true visualisation of the tickets they’re booking. Seat plans can be marked up with access seats, additional seat notes doors and stairs. If you’d like to go one step further, we can also activate a 360 view from seat from your venue.
Reports
We understand how important data can be once your event goes on sale and so we can configure bespoke and automated reports giving you the data you need, exactly when you need it.
System access
With QuayTickets, you can have as little or as much touchpoints with the system as you require. Our team will provide necessary system access and full training and support if required for those times you might wish to access the system. Whether you want to process sales, view your reports, or add locks to your events, our team will equip you with the tools you need.
Payment Solutions
As part of QuayTickets your customers will get instant access to our suite of payment options via secure payment links including, Google & Apple Pay, PayPal, Pay in 3 and payment plans.
