Marketing & CRM
Our expert CRM & Digital team will support you in promotion and sales leading up to your event, helping your event to reach its audience, including:
Newsletter inclusions
As a QuayTickets clients you’ll be included in our QuayTickets newsletter to assist in the promotion of your events, these are send regularly to our full database.
Social Media
We’ll include you in our social posts and can offer bespoke paid Facebook campaigns so your events can reach new audiences.
Targeted Solus emails
We create tailored solus emails with copy, visuals and targeted segments, using optimisation tools to boost engagement and give your event extra promotional impact.
Reporting
We measure success through detailed post‑promotion analysis, assessing engagement metrics like opens, clicks and revenue. We also provide Google Analytics reporting across booking journeys to reveal customer behaviour, including drop‑off points, traffic sources and revenue drivers, giving you clear insight into how your promotions are performing.
Pre & post event emails
We can curate and send customers pre event emails to notify them of important event information such as entry, parking, or access information, as well as post event events where we can include embedded survey links for post event customer analysis, or simply just to say thank you for attending!
Audience Analysis
Our marketing team helps you better understand and reach your audiences using clear, actionable data. We analyse booking behaviour, demographics, and location data to identify key customer groups, uncover trends, and inform smarter marketing decisions. This includes insights into repeat attendance, cross-event behaviour, membership engagement, and untapped audience opportunities—helping you target the right people with the right message at the right time.