Quaytickets is a primary ticket agent and full member of The Society of Ticket Agents and Retailers, the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.


What is STAR?

STAR operates within guidelines supported by, amongst others, VisitBritain, London & Partners and the Society of London Theatre.

As well as working with government and other bodies for the benefit both of consumers and the ticketing industry, STAR offers general advice and information on ticket buying and provides a dispute resolution service for customers who have an unresolved problem with their purchase from a STAR member.

In recent years STAR has been at the forefront of cross-industry initiatives to improve consumer confidence and make ticket buying safer, working with the Office of Fair Trading and the Department for Culture, Media and Sport on ways of combating ticket fraud and mis-selling and on the introduction of Model Terms and Conditions of Sale.

Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.

Customers buying from a STAR member benefit from

  • A means of differentiating reputable agencies and box offices from potentially less scrupulous ticket sellers
  • The STAR assurance on standards of service and information from members
  • Clear information about where and how to buy entertainment tickets
  • An independent dispute resolution service

For more information, visit the STAR website here:

Get in Touch

Would you like to know more about any of our services? Please fill in the enquiry form below and we'll get back to you as soon as we can.

Contact Info

The Lowry, Pier 8
Salford Quays
M50 3AZ
P: 0161 876 2015

Would you like to know more about any of our services? Please fill in our enquiry form and we'll get back to you as soon as we can.

This contact form is primarily for business enquiries. For customer enquiries please email, or call our contact center on 0161 876 2015.

*Will we endeavour to respond to your email within 10 working days, within normal office opening times.

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